Nusrat Wali Ventures LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use Mastering Medical (the "Platform") at masteringmedical.com.
1. Information We Collect
Account Information
When you create an account, we collect:
- Email address
- Password (stored in hashed form, never in plain text)
- Optional profile details you choose to provide
Study Progress Data
To power the repair workflow, we collect data about your interactions with the Platform, including:
- Which confusion pairs you have viewed, attempted, or mastered
- The answer you selected for each clinical question and whether it was correct
- Per-pair attempt counts, correct/incorrect counts, and timestamps
- Daily activity counts (questions answered, pairs repaired)
- Bookmarks, personal notes, and self-rated flashcard responses
This data is used to personalize your dashboard, schedule reviews, and surface the systems you most need to repair.
Technical Information
We automatically collect certain technical information, including:
- IP address (used for security and abuse prevention; not used for marketing)
- Browser type and version
- Device and operating system
- Referring website
- Pages visited and time spent
What We Do Not Collect
We do not collect government IDs, biometric data, or any health information about you as a patient. The Platform is a study tool, not a clinical or health-records product.
2. How We Use Your Information
We use your information to:
- Provide and maintain the Platform and its services
- Create and manage your account
- Personalize your learning experience and track your progress
- Communicate with you about your account, product updates, and service changes
- Process payments for any future premium features
- Respond to your inquiries and support requests
- Improve the Platform and develop new features
- Detect, prevent, and address technical issues, abuse, or fraudulent activity
- Comply with legal obligations
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to outside parties.
We may share your information with:
Service Providers
Trusted third parties who help us operate the Platform, including hosting and database providers (Cloudflare, Supabase) and payment processors (if and when paid features launch). These providers are contractually obligated to keep your information confidential and to use it only for the purposes we specify.
Legal Requirements
We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
4. Data Security
We use industry-standard security measures to protect your personal information, including:
- Encryption of data in transit (TLS) and at rest
- Password hashing
- Row-level security policies on user-scoped data
- Access controls limiting who on our team can view your data
No method of internet transmission or electronic storage is 100% secure. If you believe your account has been compromised, please contact us immediately.
5. Your Choices and Rights
Access and Update
You may view and update your account information at any time through your account settings.
Delete Your Account
You may request deletion of your account and personal information by contacting us at [email protected]. Some information may be retained for legal or legitimate business purposes.
Download Your Data
You may request a copy of the personal data we hold about you by contacting us.
Marketing Communications
You may unsubscribe from any marketing emails by using the link in those emails or by contacting us.
Cookies
You can set your browser to refuse cookies or alert you when cookies are being set. Some features (especially staying signed in) require cookies to function.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Keep you signed in
- Remember your preferences
- Understand how the Platform is used in aggregate
- Improve our services
We do not use third-party advertising cookies.
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the service. After account deletion, we may retain certain information for up to 90 days for backup purposes and as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. Your personal notes and per-question progress are deleted when you delete your account, unless you request otherwise in writing.
8. International Data Transfers
Our servers are located in the United States. If you are accessing the Platform from outside the United States, your information will be transferred to, stored in, and processed in the United States. By using the Platform, you consent to this transfer.
9. Children's Privacy
The Platform is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us at [email protected] and we will delete it.
10. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to:
- Know what personal information we collect about you
- Request deletion of your personal information
- Opt out of the sale of your personal information (we do not sell your data)
- Not be discriminated against for exercising your privacy rights
To exercise these rights, contact us at [email protected].
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For significant changes, we may also send you an email notification. Your continued use of the Platform after changes are posted constitutes your acceptance of the updated Privacy Policy.
12. Contact
If you have any questions about this Privacy Policy or our privacy practices, please contact us: